Yes and no. You’ll be assigned a default Team Lead for recurring weekly and bi-weekly service. They may have a different cleaner with them from time to time. In the rare event of vacation/sick days, if your Team Lead is out, your cleaning will be completed by either another Team Lead, our Trainer, or our Field Manager (and their team members). Ongoing schedule changes do happen occasionally. If anything needed to change with your appointment, we would absolutely provide as much advance notice possible. Most of our clients love every cleaner they get. If you’re not wowed with your “fill in” team, please let us know and we will get any concerns addressed immediately. Rest assured, we’re not satisfied until you’re satisfied!