I have scheduled an appointment, now what next?
Once you’ve been included on our schedule, you will get [...]
Do I need to tip the house cleaners?
We don’t need to get tipped, but you may tip [...]
Do I need to be in the house during the house cleaning?
No, you don’t! Only if you decide to be. Many [...]
If I give out a key, how is it kept secure?
When you give us your key, we will use your [...]
Do you send the same cleaners every time?
Yes and no. You will be allocated a default Team [...]
What should I do with my pets during the cleaning?
As a company, we love pets! Our professional cleaners take [...]
What if I’m not completely satisfied with the cleaning?
Keeping you happy is our top priority! We are committed [...]
What is proper client etiquette?
Client Feedback is #1. Everybody wants to have a tidy [...]
What do I need to do to prepare for my house cleaning?
Pick up things scattered on the floor and declutter surfaces [...]
Do your cleaners undergo a background check?
All applicants go through an in-depth application and [...]