If I provide a key, how is it kept secure?
Upon receiving your key, we tag it with your first [...]
Do you send the same cleaners every time?
Yes and no. You’ll be assigned a default Team Lead [...]
What should I do with my pets during the cleaning?
We are a pet friendly company! Our cleaners [...]
What if I’m not completely happy with the cleaning?
Your satisfaction is our priority! We stand by [...]
What if I have to cancel a cleaning?
Should you need to reschedule or cancel, please make sure [...]
What is appropriate client etiquette?
Client Feedback is #1. Everyone wants a clean home, but [...]
What do I need to do to prepare for my house cleaning?
It’s customary to pick things up off the floor and [...]