What should I do to prepare my house for cleaning?
Within reason, it is customary to declutter surfaces and counters [...]
What is the proper client etiquette?
#1 is Client Feedback. Everybody wants to have a clean [...]
What if I am not totally satisfied with the cleaning?
Our priority is your satisfaction! We stand behind our 100% [...]
During the cleaning what should I do about my pets?
Our company is pet-friendly. Our cleaners love to meet your [...]
Do you send out the same cleaners each time?
Yes and no. We will assign a default Team Lead [...]
How is my key kept secure if I provide one?
After we receive your key, it will be tagged with [...]
Do I need to be at home while my house is being cleaned?
No. Only if you want to be. A majority of [...]
Should I tip the house cleaners?
We do not require tipping. However, if you want to [...]
I booked my appointment. What happens next?
After scheduling your cleaning appointment, we will send you an [...]
Do your cleaners do laundry?
No, we cannot do laundry. We will typically have completed [...]