Contact Two Gals & A Broom For
The Best House Cleaning in Smithville, MO

All applicants undergo an extensive nationwide criminal background check, in-depth interview and application, and multiple reference checks.

When recruiting, we’re basically searching for candidates that we intend to be with for the long term. We choose the best candidates carefully. All applications will undergo a comprehensive application process and interview, multiple reference checks, and a nationwide criminal background check. Ever cleaner take tests (and must pass) on problem-solving skills, safety, our policies, product knowledge, and procedures. This will get them prepared for their 12-week training program.

We operate in teams of 2, or 3 depending on the route we get for the day. Every team has a Cleaning Partner, and a Team Lead.

Yes. We are insured, bonded, and licensed well beyond the least amounts bought by most housecleaning service providers. What’s more, we also have workers compensation.

To get the ball rolling, you will have to submit a quote request on our company webpage by clicking on this link: Get a Quote. From there, our “get a quote form” will ask you all the details we want to know in order to come up with an accurate estimate. When we receive your quote request, we will email you with details about our availability and the pricing. We book appointments fast, so the sooner you get back to us with confirmation of service, the better. Once we get your go ahead, we will put you on the schedule as a recurrent customer. If you choose weekly on Thursday, you can expect us to carry out your cleaning appointment every Thursday (barring weather delays or issues). If you choose monthly on Thursdays, you can expect us to do the cleaning service every 4 weeks on Thursdays etc..

We are fully-equipped with all the requisite equipment and supplies to carry out your home cleaning. If there are particular products or items that you would prefer to be used, please tell our office when scheduling your appointment, give a list of products/items for the cleaners, and we will make sure that we use them.

The duration varies from home to home. Depending on the home’s size, a standard team consisting of 2 cleaners are 1.5 – 3.5 hours.

No, we don’t do laundry. Generally, we have completed the house prior to the laundry cycle would complete from folding/dry/wash.

Once you’ve been included on our schedule, you will get an email confirmation of your appointment. Then, 72 hours before every recurring cleaning appointment, you will get a reminder email confirming that we will come to carry out your appointment on ‘said day’. And 24 hours before your appointment, you will get a short message reminder saying tomorrow is your favorite day (cleaning day!). Okay, it doesn’t exactly say that… we know it’s our customers’ favorite day! On the cleaning day, our cleaners will make a point of sending a courtesy text that lets you know they are on their way, together with an estimated time of arrival.

We don’t need to get tipped, but you may tip if you want to. We have been asked on various instances what a ‘standard cleaning tip’ should be. We always tell our customers that tipping isn’t a requirement, but if they want to do so, 15-20% of the cleaning service is the range. Leave the tip you make together with your payment and management will ensure that the tip money is allocated appropriately. It’s more of a special thank you for services rendered. Additionally, appreciating us means so much. We genuinely appreciate your business.

No, you don’t! Only if you decide to be. Many customers opt to ‘stay out of the way’ so they can get the chance to finish other things before they return home to clean place. It’s normal for many customers to leave us with a key, or give us a garage code for every cleaning job. But if you wish to be at home during the cleaning process, you can do so, and we’ll be able to work around you.

When you give us your key, we will use your first name to tag it which makes it distinguishable only to members of our company. No address will be included or anything. The key will then be put in our safe at the head office until the day of cleaning. When the cleaning is accomplished, the key will go back in the safe until the next recurring cleaning appointment. If somebody not from our company happens to gain possession of the key, they won’t know who it belongs to.

Yes and no. You will be allocated a default Team Lead for recurring bi-weekly and weekly service. It’s likely that they will have a different cleaner depending on the cleaning day. In the rare cases of sick/vacation days, if your Team Lead is not around, the cleaning job will be carried out by either our Trainer, another Team Lead, or our Field Manager (and their members). Ongoing schedule alterations happen regularly. If there’s something that needs to be changed with your appointment, we will give you as much advance notice as possible. The majority of our customers love the cleaners we send out. If you’re not pleased with your substitute team, please inform us and we will get your concerns smoothened out. You can be sure that we are not satisfied unless you are satisfied!

As a company, we love pets! Our professional cleaners take delight when they meet your pets! When filling out your request quote, we ask regarding your pet(s) and if there’s anything about them we should be aware of. Many of our customers opt to leave them in a kennel, or a room that won’t get cleaned if they will not be around during the cleaning process. The cleaning products we use are safe for pets and their families.

Keeping you happy is our top priority! We are committed to our 100% Customer Satisfaction Guarantee. If the cleaning job has not met your standards, don’t try to spruce anything up, give us a call within 24 hours so that we can rectify the issue. We will revisit your place and make the necessary correction for no cost whatsoever. If the job was done properly, but additional time was required to complete all you would have wanted to be done, we can add more time at the next appointment. What’s more, you’ll get a 1 click survey form after every cleaning task that will enable us to know if there was something we could do better, or differently.

Client Feedback is #1. Everybody wants to have a tidy home, but you may be surprised how that vision varies between customers. Please make it a point of communicating with us. You’re encouraged to verify our work – comprehensively even! Our Team Leads always double-check the work of their members and it is their job to comprehensively evaluate every house by conducting a final walkthrough.

Pick up things scattered on the floor and declutter surfaces and counters, within reason. This enables your cleaner to concentrate on the grime and nitty-gritty dirt. Dishes are a daily chore, so make sure that you clear your counters and sink of any dirty dishes. Your cleaner can move a couple of dirty dishes in order for them to clean the sink. After cleaning the sink, they will return them where they got them. If you want your bed linens changed, please make it a point to leave them out so that we can change after cleaning.